Please note: We currently deliver to Metro Melbourne, Metro Geelong and Metro Perth. We look forward to adding new locations very soon.

How to make payments

Payment Instructions

We offer a simple direct debit payment method for your purchases via your bank account, credit card or debit card. Our direct debits are processed by Ezypay.

How does it work?

Simple! Select the products you want delivered for the big arrival, complete the transaction on our website by finalising your purchase and we will set you up with the direct debit on our end and arrange the direct debit schedule on your behalf. From there your direct debits will be automatically debited on your chosen day; either weekly, fortnightly or monthly.

When checking out, make sure you tell us your preferred payment frequency and direct debit method - the options are debit card, credit card or bank account.

All payments will be scheduled to start 1 week after completing the checkout process. This allows us to complete the payment schedule, set up your direct debit and also allows you to budget for the payments.

I've completed the transaction on the website, what happens now?

Upon completing the checkout process on tinysteps.com.au, you will receive an order confirmation email instantly. Please be sure to check your junk mail folder as well!

We have your preferred delivery date and we will confirm the number of payments required to have the order fully paid before the big day.

We just need to set up your direct debit via credit card, debit card or bank account direct debit. Within 48 hours we will send you a welcome letter with your payment schedule as well as a direct debit request form. The direct debit request form is an electronic form for you to complete and sign.

Direct Debit Terms and Conditions:

A fee of up to $9.95 will be charged on any payments that are not processed due to insufficient funds in your account. We will either suspend your payments or attempt failed payments 3 business days after the first failed payment - if this second attempted payment fails another failed payment fee of up to $9.95 will be charged.

All payments quoted on our website are quoted as weekly payments over 26 weeks. The date of the initial transaction, as well as your preferred delivery date, will determine the number of payments and the amount of each transaction (known as the Payment Schedule). 

For example, if you purchase something that costs $250 over 26 weeks, the payments quoted on the website will be $9.61 per week ($9.61 x 26 = $249.86). If you choose a delivery date that is 21 weeks away, the total weekly payment becomes $13.15 per week ($13.15 x 19 =$249.85)*. 

The Payment Schedule will be set up to allow for the final payment date to be 14 days prior to your preferred delivery date. We endeavour to have all items delivered within 7 days of your preferred delivery date.

The payment frequency options are weekly, fortnightly or monthly.

Fortnightly payments are the weekly payment multiplied by two, while the monthly payments are the weekly payments multiplied by 52 and divided by your chosen payment term (3-12 months).

EzyPay Direct Debit Terms and Conditions can be found here and the copy of the direct debit authority form can be found here.

*Any applicable rounding on the periodic installment amount will be in your favour.